If you would like to gain a better understanding of this, you may like to check out the following overview article in our FAQ. Angela, I would like to draw your attention to the fact that all our games operate via a certified random number generator (RNG), a type of computer program that ensures all results, from every game, are completely random, every time. We work hard to uphold a fair and secure gameplay for all our players, across all of our games, at all times - and as a fully regulated social casino, we abide by a stringent set of rules and regulations, making any kind of foul play or manipulation on our side impossible and indeed, unthinkable. However, it's important to understand, as with all games based on luck, that both good and bad streaks are to be expected - there no guarantee that every sweepstakes entry will result in a win.

I am a player of games very similar to these, and can relate regarding times of lesser luck. Angela, I would like to firstly apologise for any frustration you may have experienced. Hello Angela, We appreciate you taking the time to pass by and raise your concerns.

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